Welcome to ib-hk.com (the “Site”). We are committed to protecting your privacy and ensuring a secure experience when you purchase our goods or utilize our AI services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site, place an order for goods, or subscribe to our AI services.

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services or goods from the Site. Note: We store only very limited, if any, financial information. Most financial data is transferred to our third-party payment processors.

• AI Service Data: Text, queries, data, or files that you upload or input while interacting with our custom AI services (“User Inputs”).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.

• Process your purchases, orders, payments, and returns for physical/digital goods.

• Deliver, maintain, and optimize our AI services and technical solutions.

• Email you regarding your account, order updates, or requested services.

• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

• Improve the efficiency and operation of the Site and its commercial offerings.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

AI Data Usage & Privacy Note

We value your intellectual property and data confidentiality. The data and inputs you provide to our AI services are used strictly to process your specific requests. We do not use your proprietary business data or inputs to train public AI models without your explicit consent.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

Depending on your location, you may have the right to request access to the personal data we collect from you, change that data, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

IB-HK

Website: www.ib-hk.com

Email: store@ib-hk.com